Meet Melbec: Jess

Say hello to Jess, our Sales Manager! If you’ve ever got in touch with Melbec, there’s a good chance you’ve already spoken to her. Friendly, knowledgeable, and always happy to help, Jess spends much of her time supporting new clients and travelling around the country meeting potential customers.

How did you come to work at Melbec Microbiology?

I had been looking for a role that would give me the opportunity to use and refine the skills I had already acquired, while also allowing me to learn completely new ones. I wanted a role where I could continue to develop personally and professionally, while growing alongside the business.

What is your daily focus/role at Melbec Microbiology?

As a Sales Manager, my day-to-day role involves developing new and existing customer relationships, while ensuring that all customer requirements and expectations are not only met but exceeded.

What has been your favourite or most exciting project to work on throughout your career?

I have worked on several projects so far, with countless more ongoing. One of the most exciting parts of the process for me is being able to develop a client relationship from the initial contact through to them becoming a regular client.

What do you love most about working at Melbec Microbiology?

There are so many things to write home about when it comes to working for Melbec. There is an extraordinary wealth of knowledge within Melbec across each microbiological testing discipline and, as someone who loves to learn, I find my role and everything that goes into it fascinating.

As well as this, it is a pleasure to be part of such an amazing team at Melbec. The family-run ethos and sense of togetherness spread throughout every department, and I am delighted to be part of the team.

What are you most looking forward to in the future?

I’m most looking forward to continuing to learn, develop my knowledge, and take on new challenges. I’d love to become someone that colleagues and clients can rely on as a go-to person for questions, guidance, and support. I’m also looking forward to continuing to build strong and lasting relationships with customers, developing my understanding of their needs and finding new ways to provide the best possible support.

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