Customer Satisfaction Survey Results 2023

We’re very happy to share with you the results of our Customer Satisfaction Survey!

A huge thank you to our clients for another year of support!

 

Q1: How well do you feel that our company understands your needs?

 

We are immensely proud that not one of the 61 clients who responded felt that we don’t understand their needs!

Q2: Rate us on the following aspects of our service: Test Report, Technical Support and Industry Knowledge and Expertise.

 

 

Q3: Compared to other service providers, do our services & prices provide value for money?

 

Q4: Would you recommend our company to other people in your industry?

We are immensely pleased that of all our customers that filled in our survey, 100% of them would recommend us!

Thank you to all those that took the time to fill in our customer satisfaction survey! Your feedback means a lot to us.

Share This Story, Choose Your Platform!

Related Posts

    • Melbec To Offer New Hygienic Handrub Virucidal Testing Standard

      Published On: May 9, 2024

      We are proud to announce that we are offering testing to the BS EN 17430:2024 standard. This is a phase 2/step 2 test newly introduced in Europe and is notable in that the effectiveness of [...]

    • Meet Melbec: Gemma Morgan

      Published On: May 3, 2024

      In the next instalment of our ‘Meet Melbec’ series, say hello to our fantastic Technical Manager – Training and Quality, Gemma!   How did you come to work at Melbec Microbiology? I had been working [...]

    • ISS Bacteria Adapts to Thrive in Extreme Conditions

      Published On: April 26, 2024

      During the 2-year Microbial Tracking 1 mission, thirteen strains of Enterobacter bugandensis were isolated from various locations inside the International Space Station. Senior Research Scientist Dr. Kasthuri Venkateswaran of NASA’s Jet Propulsion Laboratory studied how [...]